Frequently Asked Questions
Everything you need to know before saying yes to the dress.
How long does it take for my wedding dress to arrive?
Standard shipping for bridal gowns typically takes 12 to 16 weeks as many are made-to-order. We recommend ordering at least 6 months before your wedding date to allow time for alterations.
Do you offer professional alterations in-house?
Yes, Camilla's Bridal offers expert tailoring services. We suggest scheduling your first fitting 8 weeks before your big day to ensure a perfect fit.
What is your return policy for bridal wear?
Due to the delicate and custom nature of our gowns, all bridal dress sales are final. Accessories and veils can be returned within 14 days if they are in original, unworn condition with tags attached.
How do I determine my correct size?
Bridal sizing often runs smaller than high-street fashion. We provide a detailed size chart on every product page and recommend having a professional take your bust, waist, and hip measurements.
Can I customize a dress design?
Many of our designers allow for minor customizations such as raising a neckline, adding sleeves, or extending a train. Please contact our bridal consultants for specific requests and pricing.
Do I need an appointment to visit the boutique?
While walk-ins are welcome for accessories, we highly recommend booking a private bridal consultation to ensure you have a dedicated stylist and fitting room for gown shopping.